Nancy Aud

Download Word Version: Resume

Contact Information

Phone:  702-449-2327

Areas of Expertise

Platforms:  Windows Desktop, Windows Server, Linux
Programming Languages:  C#, Visual Basic, ASP.Net, Classic ASP, PL/SQL, Transact-SQL, HTML5, CSS, Java, C++, JavaScript, Python, VBScript, PowerShell
Databases:  Relational, Microsoft SQL Server, Microsoft Access, Oracle
Cloud:  Rackspace, Digital Ocean
SAS Solutions:  ServiceNow
Virtualization:  VMWare ESXi, Microsoft Hypervisor, Oracle VirtualBox
DevOps:  Ansible
Automation Tools:  RPA (Robotic Process Automation), UIPath
Source Code Management:  Git, TFS
PM Methodologies:  Waterfall, Agile, Scrum, SAFe
Accreditation Processes:  DITSCAP, DIACAP, RMF

Accomplishment Highlights

  • Designed & implemented a credential identification program that significantly reduced the time of when a new recruit could start training.
  • Successfully created a program for self-registration that linked Smartcard and user account saving tens of thousands of calls to the help desk.
  • Effectively created and designed a program to allow automatic synchronization of user attributes between 2 active directory databases. This program has made a tremendous impact and now automatically manages all distribution list, saving thousands of hours in manual labor.

Work Experience


College of Southern Nevada, Henderson, NV
Associate of Applied Science Degree in Computing and Information Technology with a Software Emphasis.
Classes include: Java, C++, Linux Shell Programming, and Python


Security+ (2011-present)
SAFe 4 Practitioner
ServiceNow Certified System Administrator
ServiceNow Flow Designer Micro Certificate
ServiceNow Performance Analytics Micro Certificate
ServiceNow Integration Hub Micro Certificate
ServiceNow Automated Test Framework Micro Certificate
ServiceNow Agile and Test Management Implementation Micro Certificate